Dear Chris,

We would like to express our sincere thanks for the way your team carried out the installation of the electric heating systems at the Trowbridge almshouses. We are aware that the project was somewhat problematic with the original controls proving too basic and the digital controls being very small and inaccessible for the age-group concerned. You also remained patient whilst we resolved the problem with some residents actually complaining that the system was unsuitable for their needs.

Andy and Richard were both splendid chaps who were considerate of the individual personal problems of the 10 elderley residents. They worked in a professional manner with much appreciated attention to detail on surface-mounted trunking. Andy was very patient when explaining the operation of the timer/controls ensuring each resident understood the essential basics. I have since followed this up with a step-by-step guide which makes it simpler to understand the particular timer/controls installed.

Ruth and Kim have been a pleasure to liaise with; always listening to our concerns and taking the time to find a fair and amicable resolution. Ruth was very diplomatic and took the time to explain the invoices for which we are extremely grateful. As a small charity we’re not in the habit of spending such large capital sums and have appreciated your patience.

I’m sure you receive many such letters of thanks but we’ve been so impressed with your whole team it would be thoughtless of us not to express our gratitude. If you have any future customers seeking references please feel free to suggest they approach us for our experience with your team and the heating systems they install.

Kindest regards

Jackie Martin
Clerk to Trustees

Trowbridge Almshouses Trust

Dear Chris,

I have to write to you, on behalf of the PCC, in order to thank you and your staff on the wonderful job they made of installing our new heating system.

The men worked so cleanly and left no mess when services interrupted their day, which happened twice in their last week.  They worked with humour and consideration throughout.

You can be assured that I and many on the PCC would highly recommend your company to anyone seeking new church heating.

Thank you once again,

Yours sincerely,

Margaret

St Peter’s, Little Aston, Birmingham

Dunphys were a pleasure to work with.  They were professional and knowledgeable and their flexibility in working round unforeseen church events was much appreciated.

The church was never out of action and apart from some inevitable dust, church life continued with little disruption.  We are delighted with the quality of the work and looking forward to a warm church this winter.

Christ Church, West Wimbledon, London

I must say that the team working on the boiler have been very efficient and have been a pleasure to deal with, a credit to the company.

Seasons wishes to all

Alan Webb

St James’ Church, Whitehaven

Holy Trinity Church Heworth received several quotes for a new heating system which was urgently required.

Chris, who came to look around the church and provide the initial information and make recommendations, was very knowledgeable, considerate and listened to our requests.  The agreement was then made to go with Dunphys and an initial meeting held to firm up certain issues. At every subsequent meeting Mick Russell from Dunphys ensured that he communicated well to ensure that the relevant people were present and  all meetings went ahead as planned, on schedule.

Communication was excellent throughout the project. Timescales were agreed and adhered to. The two workmen, Paul and Darren were polite, considerate and hard working. During the work a family expressed the wish to have a funeral within Church. This was never a problem for Dunphys. They cleaned up the church in good time to allow the funeral to go ahead. Dave the Electrician was on hand to explain to us how the system worked and was willing to deal with any queries/problems as they arose

On completion of the work the Church no rubbish was left in the building. All our enquiries and requests were dealt with efficiently and we are delighted with the appearance and efficiency of the system.

We would certainly recommend this firm to anyone who requires such work

Ann Mansfield

Church Warden Holy Trinity Heworth

Holy Trinity Church, Heworth

Dear Mr Dunphy,

On behalf of the congregation I would like to express our thanks to both you and your team for all the help you have given us recently while we were having new gas boilers installed at the church.  Your consideration and attention to detail both by yourself and your engineers has been greatly appreciated.

For myself, let me say that your engineers and electrician were so hardworking, considerate and easy to work with that thank you seems totally inadequate.  Paul, Pete, Dave and Mike are a credit to your firm and my heartfelt thanks to them all.

Should you decide to come north sometime to look at the installation please do not hesitate to contact either myself or Rev. Hutton Steel as we will be delighted to see you.

 

Yours Faithfully,

 

Sandra Burnett, treasurer

High Church Hilton, Aberdeen

I was filling in your questionnaire and I thought I would also drop a line or two regarding the heating system which has been installe at our hall.  I would recommend that anyone looking for church heating speak to Dunphy’s first.  From the first contact right to the end they have all been very approachable, but professional.  I really cannot praise them enough.  They worked around our schedule, and updated me daily as to what they were working on.  The personnel on site were very professional, and a pleasure to deal with. All in all a very satisfied customer.

Thank you all.

Alison Critchley, Churchwarden

St Oswald’s Church, Knuzden

Dear Chris

Our congregation really appreciate their warm church, having experienced a cold one for so many years.

In our case installation was not straightforward, due to other work having to be completed at the same time. However, the way in which the team cooperated with us at this time was greatly appreciated.

Right from the start we were helped through the whole procedure. From you liaising with the Diocese to Mick helping with our Utility Company. Due to the team’s expertise, we felt we were in safe hands at all times.

We would like to thank you, Paul, Dave and Mick for your commitment and for doing such an excellent job. Nothing was too much trouble for you.

We are so glad that we chose you to install our heating system. We really cannot thank everyone who was involved enough and would certainly recommend you to prospective customers without any hesitation.

With best wishes – Judy, Churchwarden

 

St Mary’s Church, Twyford, Berks

re:Replacement of heating system to the chapel worship area
I am writing on behalf of Salem Methodist Church to express our gratitude to you and Baxi
Commercial for the help and support you have given us in providing equipment and expertise to help us to
move forward with the replacement of our heating system for the church.
The material support in the supply of boilers, flue kits, controls, support frames and low loss header
has made a significant beneficial impact on the overall cost of the project and has enabled us to bring the
installation date forward by two years. The timing was also extremely fortuitous because the old equipment
was beginning to fail and would probably not have remained in service for much longer.
We are also appreciative of the technical support offered to us both in the early design stages and
throughout the installation on site. Your assistance in proposing suitable contractors with expertise in church
heating for us to approach for tenders was very helpful and gave us confidence in the eventual appointment
of Christopher Dunphy Ecclesiastical Ltd, which was one of your nominated contractors. They have done a
first rate job and shown that your confidence in them is rightly deserved.
Please accept our sincere thanks for all your assistance in enabling us to proceed with this work
which is so important for the future wellbeing of our church, fellowship and local community.
Yours sincerely
Peter Brimble
Property Secretary

Salem Methodist Church, Cheslyn Hay

When looking for a replacement heating system for our church we looked at six companies all with different suggestions, some good and  some bad. Christopher Dunphy came along and put our minds at rest as to the system that would be right for us. He designed a system which apart from being virtually invisible to the eye was above all economical and easy to use.

When spending a large amount of money you have to have complete confidence not only in the person but the product they a selling. They have  a dedicated staff who have the skill and sympathy of the building in mind when they are installing the system. The work was completed in the time agreed with the minimum of upheaval  to services, funerals and weddings.

CDE are thoroughly professional company with the experience of working , in our case, in a medieval church and we would highly recommend them.

Barry Horabin

Church Warden, Farnworth St Luke’s Church

Farnworth St Lukes Church, Widnes

Dear Chris

The system you installed in our very large and very cold church has now been running for over 3 (winter) months and we must say that it has lived up to the specifications you detailed. The church is never colder than 10C and it generally reaches the design temperature of 20C irrespective of outside temperatures. It falls a degree or two short of this on very windy days, but we are working on the draught proofing!

We must compliment you on your workforce who were a pleasure to have around for the 6 weeks it took to install the system. They were efficient, polite and helpful, particularly in regards to adjusting their hours to allow the church to continue its work. We would have no hesitation in having them back or in recommending them to any other church.

While it will need to run for perhaps a full year before we will know the cost of running the system, it is already evident that it is not only cheaper than the previous electrical system of underfloor, under pew and radiant heaters, but we feel we are now getting warmth for our money.

Yours sincerely

Dr Ian W McAndrew

Properties Manager, St Bees Priory

The Priory Church of St Mary & St Bega, St Bees

Dear Chris,

I would like to thank you for the excellent new heating system your company has installed for us.  It is a huge improvement on what we had before and has made our church building into a space that can be used at any time during the week.

We have now had a few months to get used to using the new system and are very pleased with what we have both in terms of functionality and how it has been installed.  The men that installed the system had to overcome quite a few problems, which they did admirably, and the quality of their work is very good.

Our thanks go particularly to Mick Russell who had to manage the complications that arose with external suppliers and the delays that created.

We would be very happy to recommend your services to anyone seeking to install or upgrade a heating system in a church.

Yours sincerely

Mrs C Richardson

Churchwarden of the Church of the Good Shepherd

The Church of the Good Shepherd, Romford

Dear Chris

I am writing to say how absolutely delighted we at St. Mark’s, Kennington, are with the recently installed heating system.

Mick Russell and Paul and their team were a delight to work with. They were incredibly considerate of various Church activities that they had to work round and they won many friends and fans. The routes for the pipe work were very carefully thought out, and the end result has exceeded our expectations. From a notoriously cold Church for the last 191 years, we reckon that we are now the warmest Church in London. The few hiccups that inevitably cropped up were promptly and cheerfully put right.
I would be happy to wholeheartedly recommend Dunphys to any Church looking to install new heating.

With thanks, and best wishes

Steve

st-marks-church-kennington
St Mark’s, Kennington

It is remarkable that we now have heating controls that we can set at the time required and leave the sensor to work out when to put the heating on.   We were particularly impressed at the slick organisation of the materials and the hard work of the men installing the heating systems.

We managed to give the church a final clean up in time for us to worship in the church on Sunday 15th March. This was especially appropriate because it was Mothering Sunday, and we could be back worshipping in our mother church. It felt like a ‘home-coming’ as somebody remarked and others said it was lovely to have a ‘warm welcome’. It was a truly lovely service and the occasion made possible by the hard work of the team. The children also commented on being warm and the ‘lovely radiators’.

We had not been able to use the church for about six weeks due to the cold weather so it felt especially lovely to be back in the church rather than setting up in the hall.

We are indebted to the advice given at the outset of this project and the hard work of the team to install the heating systems.  You and your people have at every stage done what you said you were going to do; you have delivered a really first-rate system within the agreed timescale and to the agreed cost, and we could not have asked more of you than that.  You were also approachable and easy to work with, and we would happily recommend you to other churches in our position.  Thank you.

All Saint’s Church, Queensbury

On behalf of St Devenick’s Church, I would like to thank you for the excellent work you have done in upgrading our central heating system. The congregation seem delighted to have a warm church and we were very pleased with the high level of expertise and professionalism of the staff that carried out the work.

St Devenick’s Church, Aberdeen

I am sure you will have received similar sentiments from the Church Wardens, but I would also like to say how much we have appreciated the excellent way this (the work) was done. My wife and I housed the team while they stayed in Marcham and we saw at first hand what a good bunch they were and the professional way they treated the job.

All Saints Church, Marcham

Dear Chris,

Our congregation really appreciate their warm church, having experienced a cold one for so many years In our case installation was not straightforward, due to other work having to be completed at the same time. However, the way in which the team cooperated with us at this time was greatly appreciated.

Right from the start we were helped through the whole procedure. From you liaising with the Diocese to Mick helping with our Utility Company. Due to the team’s expertise, we felt we were in safe hands at all times.
We would like to thank you, Paul, Dave and Mick for your commitment and for doing such an excellent job. Nothing was too much trouble for you. We are so glad that we chose you to install our heating system. We really cannot thank everyone who was involved enough and would certainly recommend you to prospective customers without any hesitation.

With best wishes

Judy, Churchwarden

St Marys Church – Motcombe

On behalf of the PCC, the Rector and Greta and myself (wardens), we would like to express our sincere thanks for bringing our 800 year old church into the 21st century and by removing the old floor pipes, giv ing us the freedom to reassess the way we can fulfill the requirements of the congregation.

St Michaels Church, Stoke Prior

My main purpose in writing today is to express our thanks to those of your staff who have been so cooperative and helpful in enabling us to prepare the church for last night. We really do appreciate the help in tidying up that was necessary to make the place workable and safe for us.

Almondbury Methodist Church